Google Pixel owners are reporting a frustrating issue: incoming calls produce no sound, leaving the phone eerily silent. For about a month, users have been discovering missed calls only by checking their call log manually. Google has acknowledged the reports but has yet to provide an official fix or explanation.
A silence that spans weeks
The first complaints appeared on official forums and Reddit, with very similar descriptions: the phone vibrates or shows a notification, but the ringtone does not play. Some users report the problem occurs intermittently, others constantly. It is unclear which Pixel models are affected, but reports cover Pixel 7, 8, and 9. The timing coincides with the June system update, though no direct link has been confirmed.
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Temporary workarounds to try
While waiting for an official patch, some users have found relief by tweaking the Phone app settings. Specifically, disabling "Do Not Disturb", checking that custom ringtones work correctly, and clearing the Phone app cache seem to help. However, these are not permanent fixes. The issue may be related to a conflict with Google Assistant or third-party apps. For those who rely on their phone for work, the situation is critical. A comparison of AI chatbots can help choose an alternative voice assistant, but the basic call function remains the priority.
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What to do if the problem persists
If call silence continues, users should report the bug via Google's Feedback app and, if necessary, contact support. For more background on Pixel devices, see the Wikipedia page on Google Pixel. In the meantime, Google is working on an update but has not provided a timeline. The hope is that the fix arrives soon, restoring full functionality to these otherwise excellent smartphones.
Source: https://www.androidauthority.com/pixel-phones-missing-calls-3683009
