Time is running out to claim your share of Amazon's $2.5 billion settlement with the Federal Trade Commission. If you accidentally paid for a Prime membership or struggled to cancel one, you could receive up to $51 in compensation. The deadline to file a claim is Monday, July 27, 2026.
The $2.5 Billion FTC Settlement Explained
The settlement stems from an FTC lawsuit alleging that Amazon used deceptive design tactics to trick customers into signing up for Prime subscriptions and deliberately made the cancellation process confusing. Amazon paid $1 billion in civil penalties, while the remaining $1.5 billion was set aside for affected consumers. Automatic refunds were disbursed to the first wave of users late last year, but millions of additional shoppers are eligible for the second payout phase if they act before the deadline.
Eligibility Criteria for the Second Wave
You do not need an active Prime account to file a claim. You must meet all four of the following requirements: be a U.S. consumer; have enrolled in Amazon Prime between June 23, 2019, and June 23, 2025 through a challenged checkout page, or have attempted to cancel during that period and been unable to do so; have used fewer than 10 Prime benefits (such as Prime Video streaming, free shipping, or Prime Reading) in any 12-month period of your membership; and have not already received an automatic refund during Phase 1. If you used between 4 and 9 benefits, you were not eligible for the automatic Phase 1 payment, meaning you must manually file a claim before July 27 to receive your payout.
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How to File Your Claim Quickly
Filing takes less than five minutes online through the official administrator at SubscriptionMembershipSettlement.com. First, check your inbox for a message sent from subscriptionmembershipsettlement.com in January, which contains a unique Claim ID and PIN to expedite the process. If you cannot find that notice, select the option stating "I DO NOT have a Claim ID and PIN" on the homepage and manually enter your name, address, and Amazon account details. You can choose to receive your payout via direct deposit, PayPal, Venmo, or check. Once the July 27 filing window closes, Amazon will review all submitted claims, with approved payouts expected to be disbursed in late 2026.
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If you are looking for other ways to save on Amazon, check out deals such as the Apple Watch Series 11 recently discounted. For more background on the FTC, visit the Wikipedia page of the regulatory agency.
Do not delay: the July 27 deadline is fast approaching. If you meet the criteria, submit your claim now to secure your refund.